YUMO

Privacy Policy

Last updated: January 1, 2026

YUMO LLC ("YUMO", "we", "us") respects your privacy and is committed to protecting personal information processed in connection with our website and platform (the "Services"). This Privacy Policy explains what information we collect, how we use it, and the rights you have. It applies to visitors of yumo.com, customers of YUMO, and end users whose information is processed by us in the course of providing the Services. We comply with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), as amended by the CPRA.

1. Information We Collect

1.1 Information you provide

  • Account data: name, work email, company name, role, billing information.
  • Communications: messages you send to our support, sales, or partnerships teams.
  • Customer content: data, files, and configurations you upload to the Services.

1.2 Information we collect automatically

  • Usage data: log files, IP address, browser type, pages visited, timestamps.
  • Device data: operating system, device identifiers, approximate location.
  • Cookies and similar technologies: for authentication, preferences, and analytics.

1.3 Information from third parties

We may receive information from identity providers (e.g. Google, Microsoft) when you sign in via single sign-on, and from payment processors (e.g. Stripe) for billing purposes.

2. How We Use Information

  • to provide, maintain, secure, and improve the Services;
  • to authenticate users and protect against fraud and abuse;
  • to process payments and manage subscriptions;
  • to respond to support requests and communicate service updates;
  • to comply with legal obligations and enforce our Terms.

3. Legal Bases for Processing (EEA / UK)

We process personal data on the basis of (a) performance of a contract; (b) our legitimate interests in operating and improving the Services; (c) compliance with legal obligations; and (d) your consent, where required.

4. Sharing of Information

We do not sell personal information. We share information only as follows:

  • Service providers: hosting (e.g. AWS), payment processing (e.g. Stripe), analytics, email delivery, and customer support tools, each bound by contractual confidentiality and security obligations.
  • Compliance and safety: when required by law, court order, or to protect rights, property, or safety.
  • Business transfers: in connection with a merger, acquisition, or sale of assets, subject to customary confidentiality protections.

5. International Transfers

Personal information may be transferred to, and processed in, the United States and other countries. Where required, we rely on European Commission Standard Contractual Clauses or other approved transfer mechanisms.

6. Data Retention

We retain personal information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Customer content is deleted within thirty (30) days of subscription termination, unless a longer retention is required by law.

7. Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit (TLS 1.2+) and at rest (AES-256), role-based access controls, continuous security monitoring, and annual third-party security assessments.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • access, correct, or delete your personal information;
  • port your personal information to another service;
  • object to or restrict certain processing;
  • withdraw consent at any time, where processing is based on consent;
  • lodge a complaint with a data protection authority.

California residents have additional rights under the CCPA/CPRA, including the right to know, delete, correct, and opt out of "sharing" for cross-context behavioral advertising. YUMO does not engage in such sharing.

To exercise these rights, contact us at privacy@yumo.com.

9. Cookies

We use strictly necessary cookies for authentication and security, and limited analytics cookies to understand product usage. You can control cookies through your browser settings.

10. Children

The Services are not directed to individuals under sixteen (16). We do not knowingly collect personal information from children.

11. Changes to this Policy

We may update this Privacy Policy from time to time. Material changes will be communicated by email or through the Services at least thirty (30) days before they take effect.

12. Contact

YUMO LLC, 1209 Mountain Road PL NE, Ste R, Albuquerque, NM 87110, United States. Privacy inquiries: privacy@yumo.com.